To the left is Donna's actual letter.  Here it is in larger format:

I ordered the Hook Wash and I absolutely LOVE IT.  You will not believe what this product can do for you machine.  We blow our machines out with canned air daily.  I told the girls to blow their machines out, then I went out there and sprayed the Hook Wash in there and you would not believe the fur balls and bobbin card board balls I guess you can call them that came out of my machine and all the old dust, gunk/oil that was remaining after the canned air .....I could not even believe the mess that blew out of there .......they look like new now I never realized how much they had collected and how much that the canned air left behind.......

If you have not tried Hook Wash ......What are you waiting for?  It is truly one of the best products for cleaning an maintaining your machine that was ever made. I knew it would be good coming from Jeri Lee and Jim ......But I was so impressed with the performance of the product I had to let everyone know. WOW is all I can say. I wish I had thought to take pictures to show you of what the canned air left behind and the Hook Wash washed out of there........if you want to buy your machine something for Christmas it should be Hook Wash it is a gift that will keep giving to your machine all year long.

I bought 4 cans, I should have bought stock...... I know this a product I could never live without now after using it....I will be a lifetime customer......Thank you Jeri Lee and Jim for such an AWESOME product and for always being there for the embroidery industry .....This is a product that should open the doors for a full line of Fixyourstitch products for our industry....I can't say enough  good things about Hook Wash. 

I don't think anyone will be sorry for buying it and if you are I will buy your  can from you. No problem. That is how sure I am it is good stuff. I know I sound like an info commercial, But once you try it you will understand..... It's a Hook Wash thing nonusers don't understand. :) LOL

 Donna VanMeter

ICI

This is Donna's response to hearing Jim is coming out with more Fixyourstitch products:

When I ordered it I thought ok I will give it a try, I could not believe it what it really did.....I was like hummm My canned air I had been so loyal too..... I have about 25 cans on the shelf  had not been doing its job then, I thought well it is just canned air it is not Hook Wash......so jobs air just can't do obviously.  

I wish I had video taped the entire procedure......my girls were like you know we just blew these out and we do everyday, RIGHT , RIGHT you see us do it ......I was like yes but obviously canned air alone is not good enough and never will be now. I have invested thousands of dollars in machines, software, buildings, furniture, displays, garments and this can of Hook Wash is an investment too and a darn good one.......

I can honestly say I stand behind the product 100%, it will do what no other product can or will do for my babies.........  When only the best for my babies they cost as much as the SUV I drive and I tell you what, I don't skimp on maintenance it pays for its self if you maintain your equipment and keep it clean and running right. The resale value will be much better ( which machine would you buy -  the one that was loved and cared for oiled and Hook Washed or the one that was just run, run, run........Everyone wants the one someone cared for and Maintained well and Hook Washed.)

I  know that we are always trying to find ways to help each other and If you were wondering or procrastinating don't it is worth every penny......Go online and buy it and if you don't like it send me an email and I will buy it from you no problem......I love to stock up so you had better get yours before I buy it all...... I keep several of everything I don't like to pay a lot of shipping so I buy in bulk and keep a well supply of everything......

I cant wait to get the oil now .....Put me on alert .....

Thank you Jerri lee and Jim for such an amazing product  hookwash it is good stuff. You are always there for everyone in every way never asking for anything just doing what you love and it shows in this great product you have developed............ it is like nothing I have ever seen ...

I cant wait to try it on our race cars I am sure I can find several uses on all of them ( all 12). I sprayed it on my hands just to see what it was all about before spraying my babies with it and it does make a great hand moisturizer also. LOL

I say $11.95 is a bargain I can see where my machines run even better now  that they are free of all that garb that was in there....the girls say they are experiencing less thread breaks also ...So that is worth it all right there.

Donna VanMeter

ICI

Here is one from a long-time customer.

I love the Hook Wash!  I thoroughly cleaned my Happy machine and now it is running smoothly and quietly!

It was great seeing you in Long Beach...... Thanks again for a great product!

Mary Harrison

Owner of Tired Chips Embroidery

And yet one more from another seasoned embroiderer!

Hi Everyone!

I just wanted to tell everyone about an amazing new product called Hook Wash.  If you haven't already heard about it, let me tell you it is AMAZING!!!  I love it!!  You spray it in the hook of your embroidery machine and it cleans it out.  You wouldn't believe the gunk and stuff that will come out with just one use!  If you haven't tried it, you should!

Try it, you won't be disappointed!!!

Shelly

Power Teamwear